Frequently Ask Questions

What is your return policy?

We gladly accept returns for an exchange on eligible regular-priced clothing within 14 days of delivery. All items must be in their original, unworn condition with all tags attached.

Please note that for finality and hygiene reasons, all sale items, jewellery, accessories, and lifestyle goods are final sale and cannot be returned or exchanged.

We want your experience to be seamless, so for a complete list of conditions and eligible items, please View the full Returns & Exchange policy.

How long does delivery take?

Standard delivery takes 5-7 business days for in-stock items. Express shipping is available for 1-2 business days. View the full shipping policy for sourced items and international delivery. 

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard) and PayNow for secure online payment.

How do I find the right size?

Each product page includes a detailed size guide. Check our Size Guide for measurements. 

Can I change my order after placing it?

Contact us at hello@lovebeyond.com.sg within one hour of placing your order for changes.

Will items be restocked if out of stock?

We restock popular items regularly. Follow us on social media or subscribe to be notified when items return.